RENTING PROCESS

SECURING A PROPERTY

Once you have found a property to let with Trueman Estates you will need to pay a holding deposit to take it off the market (this is the equivalent of one weeks rent).

REFERENCING

Once the holding deposit has been paid we will check your suitability by conducting references. This will include a credit check, an employment reference, and a previous landlord’s reference. We will also confirm your right to live and work in the UK and seek proof of your identity and that of anyone living with you.

TENANCY AGREEMENT & DOCUMENTS

Once the references have been satisfied all tenants/guarantors will be emailed the tenancy agreement to sign electronically. 

You will also be emailed a valid Energy Performance Certificate (EPC), a valid Electrical Installation Condition Report (EICR), a valid Gas Safety Certificate (if applicable) and a copy of the Governments 'How to Rent guide'.

Once everything has been signed please ensure you have paid the first months rent and deposit in full. You won't be allowed to move in until you have done so.

MOVE IN DAY

On the day you are due to move into your new home, please come to our office to collect the keys and remember to bring your Photo ID and any other documents you’ve been asked for, such as Right to Rent documents (England only)

At the same time as collecting your keys you will be supplied with an inventory report detailing the condition of the property and the meter readings. Your deposit will also be registered with a government-backed Tenancy Deposit Protection Scheme.

HELP AND SUPPORT

If your landlord has chosen to have Trueman Estates manage the property, our dedicated and friendly team will be on hand to assist you throughout your tenancy.